Privacy Policy
AiQi Nova (“we”, “us”) respects your privacy. This policy explains what information we collect when you use our website and how we use it.
1. Information We Collect
When you submit an inquiry or contact form, we collect your name, email address, company name, phone number, and the product or project details you provide. We do not collect payment information on this website.
2. How We Use Your Information
We use your information solely to respond to inquiries, prepare quotations, and communicate about your projects.
3. Third-Party Processors & International Transfer
To operate the site and fulfill orders we use third-party service providers — for example email and messaging delivery, website analytics, content delivery (CDN), and logistics partners. Some of these providers may process your data outside your country of residence. We require our processors to handle data only as needed to provide their service.
4. Cookies
Our website uses essential cookies for functionality and analytics. You may disable cookies in your browser; some features may not work as expected.
5. Data Retention
We retain inquiry and order records for up to 24 months to support ongoing project communication, after which they are deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us using the details on our Contact page.
7. Contact
For any privacy questions, email us at the address on our Contact page.
8. Changes
We may update this policy from time to time. The current version is always published on this page.